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No-Refund Policy

For tickets purchased to attend 'Black Prism Gallery' there are no refunds. All sales are final. In the event that a guest misses their scheduled time slot on day that we are open, they forfeit the entirety of their ticket price and may not be able to reschedule for later in the season.

All ticket holders are encouraged to arrive 10 minutes prior to their start time to ensure they can participate fully in their selected activities. 

Each ticket holder is expected to arrive at the event at their designated time. Early or Late arrivals may result in denied entry. Early arrivals may be asked to wait until their designated time. A refund will not be issued if a ticket holder is late and/or misses their assigned ticket date (if applicable for their ticket type).  If a ticket holder does not show up during their designated time they forfeit their ticket without the guarantee of refund or credit. 


BOLD Media reserves the right to cancel any tickets or remove any ticket holder from the event for any reason without refund. 


This policy is binding as of 12/11/2023. No agent or employee of BOLD Media may alter this policy. 


All sales are final, we do not offer refunds but can try to honor exchanges of tickets for later time slots in the same calendar year if not closed out. Please note that if your purchased ticket was for a less expensive day/time you will not be able to exchange it for a more expensive time / day without paying the difference. Exchanges are subject to availability and cannot be done on-site. All exchanges are subject to a service fee and must be done a minimum of 7 days advance, through email: .

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